Catherines is a plus sized clothing and accessories retailer. They sell classic items as well as styles that reflect current fashion trends. They cater to sizes 16W-34W and 0X-5X. The product categories they sell in are listed below:
- Swim-swim dresses, one piece and two piece swimmers and cover ups.
- Dresses and skirts
- Intimates-bras, panties, shape wear, slips, Spanx, sleepwear and robes, hosiery and socks, and intimate accessories.
- Accessories-beach accessories, jewelry, handbags, wallets, business and laptop accessories, luggage and travel accessories, sports bags, belts, hats and fragrances.
Catherines is part of the fashion chain known as Charming shoppes. This business was originally founded during the 1940s. They are a retail holdings group that focuses on selling to the plus sized woman. They are based in Philadelphia. The other stores this group own include; Catherine’s , Lane Bryant , Cacique, Fashion Bug, and Loop 18. This year, Charming shoppes merged with the Ascena Retail Group, who also own Dress Barn.
Catherines tends to get good customer feedback. For example, on the customer feedback site epinions they score a 4.5 out of 5, with over 2400 reviews left.
Catherines Shopper says “It is always a great and wonderful experience. They have a wonderful variety and always in stock. I love that they have dressy dresses in large sizes.”
Catherines Shopper says “The product was on time and as expected. Good fit, excellent price.”
Catherines Shopper says “One of the best places to find quality merchandise in my size. Site reasonably easy to navigate, prices also very reasonable.”
Catherines also post customer reviews on their own website. Many products get good ratings.
For example, Gaytana says “This goes great with jeans or a skirt; it's versatile and comfortable wherever I am. Great purchase!!” says “This top is very cute and just about goes with every pair of pants and jeans in my closet”
Patty721 says “This top is very cute and just about goes with every pair of pants and jeans in my closet.”
Catherines is not a Better Business Bureau business (BBB). Their parent company Charming shoppes is not a member of the BBB either, but they do have a BBB profile. However, they currently have no rating, as they are in the process of responding to previously closed complaints. In the past 3 years they have 47 complaints listed as closed. If you’d like to check their current BBB rating, click here.
As Catherines is part of a large retail group they are sometimes mentioned in the mainstream media.
Catherines appears to be a moderately popular website. They have a Google PageRank of 5 out of 10, with the higher the score the better. This is a reasonable score for a fashion website, the better clothing sites tend to score a 6 and lesser known sites score a 4 or below.
Their Alexa global page rank is 245,353. Alexa says that anything in the top 100,000 is probably getting pretty good traffic. This makes their rank a little low, however their US rank is 49,583, which is good. This shows they are much better known in the USA, then globally.
Their Compete rank is 11,742 and Compete shows them as receiving 100,000-400,000 unique visitors monthly.
They are also listed on the Yahoo and DMOZ directories.
Catherines is quite a popular site on Facebook with 57,541 likes. They appear to post updates here most days. They have 10,416 followers on Twitter and also tend to post here daily.
They have a Pinterest profile from their Lane Bryant page allowing you to upload your favourite looks to this site. This is followed by 778 people.
They also upload videos to YouTube, where they have 1309 subscribers and in addition they have a blog called Inside Curve.
Catherines appears to be a safe shopping and browsing destination. When you go to pay, the http:// header changes to https:// showing that they are encrypting your data.
A check on Google’s safe browsing diagnostic site revealed the site isn’t presently listed as suspicious. Google says “Of the 1 pages we tested on the site over the past 90 days, 0 page(s) resulted in malicious software being downloaded and installed without user consent. The last time Google visited this site was on 2012-07-07, and suspicious content was never found on this site within the past 90 days.” If you would like to check the present safe browsing status yourself, click here.
Catherines sells moderately priced clothing and accessories. However, they often have deals running, which make their products great value. For example, at the time of checking they had an offer running where you would receive $40 off an order of $100 or more. This is like an immediate 40% discount and makes them very competitive with other plus size retailers.
As a rough guide some of their common prices before discounts are included below:
- Tees $20-$60
- Swimdresses $130-$145
- Jeans $48-$85
- Evening dresses $140-$350
- Bras $30-$60
Catherines offers shipping to both the USA and more than 80 other international destinations worldwide.
If you live in the USA, you can choose to pick your order up from any Lane Bryant, Catherines, or Fashion bug store location for no shipping charge. Sometimes they also offer free standard shipping to home addresses. At other times ground shipping is a flat rate of $7.95. They also offer several express services ranging in price from $7.95-$20.95.
International customers are serviced by DHL. This shipping method takes 4-10 business days to arrive depending on where you reside. The costs are also dependent on your location. If you live in Canada or the United Kingdom there is a slower, more discounted postage method available to you also.
Catherines accepts credit card payments, PayPal and Catherines/Lane Bryant/Fashion Bug gift cards or eGift cards.
The credit cards they accept include; Lane Bryant credit card, Fashion Bug credit card, Visa, MasterCard, Discover and American Express.
They do not accept personal checks and cannot process gift cards issued by credit card companies like Visa gift cards.
Catherines allows you to return merchandise for up to 60 days. Items must have all original tags attached and be in unworn and unwashed condition. You need to contact customer service for a return authorization number. You can do so by email or phone. Shipping costs are the customers responsibility. They do not offer exchanges, so if you want another item you need to return the first item and place a new order.
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